After you assemble these (very Easy by the way) there still seems to be a lot of motion in the pieces. They just do not seem to be fit together as nicely as I would like. However, once you have them mounted and get a nice sturdy piece of wood set inside they are vey efficient in doing what they are designed to do. Just take you time and be sure to hit the studs, otherwise you will have a mess on your hands. :)I put one up to hold my extension ladders. I realized, not due to product, due to practicality I would want only one ladder on each as they are different sizes and used for different items within the house. Anyway, I put the first up and wanted to see how it went before buying a second. It was very stable, easy to install and had the 3 inch lags in the box (at least the one I received did) so there was no need to go and get anything else. The gauge of steel and lag screws are more than sufficient to hold in a ladder and the max weight they advertise.They did mention installation was about 15 minutes, which probably was accurate for the applied time in drilling and putting it together. It took me about 90 minutes total for the first one and about 60 for the second and I installed them by myself. The key drivers of time for me were assessing the placement, ensuring I was dead center on the joists I was going into, missing any wires, water and sprinkler lines running through the ceiling of my garage and making sure the ladder feet wouldn't hit the garage door as it opened. There is an attic type space above my garage with stairs up so I had the ability to double and triple check. I'm glad I did as there was an electric line running along one of the joists so I moved the placement slightly). Lastly, I wanted to make sure that the placement would allow for an easy put-up and takedown of the ladders with the garage door closed (as I had to put them above where the door would lie when opened).Definitely, follow the instructions for pre-drilling as the lags will likely split most joists if you don't follow these. After putting up the first bracket, I went up a fraction larger on the recommended drill and found the lag still had a very snug fit but was significantly easier to put in (and I lubed them all with grease before putting them in). My last recommendation is that after putting up the bracket holders into the ceiling, build the "U" portion and put this in as one unit. Put in the bolts as holders and then put the washers and nuts on after (it should hold well while you're doing this). I found on the first one that trying to build the "U" one piece at a time would cause you to "over-stretch" the bracket holders to put the bottom bracket in.I would use these again if I was putting up another ceiling bracket; very solid.This rack works well. As with any product like this it's a bit of a pain to ensure the mounts are square to the wall and properly distanced, when working on a ceiling, but no big deal.The hardware packets were complete and all of the fasteners were in good shape.The instructions are clear and assembly is intuitive.Notes:I see several complaints about it fitting poorly and being sloppy, and various fixes for that, but all you need to do is tighten the bolts a few extra turns and the sleeves will gently bend inward creating a nice snug fit. Don't go crazy with the tightening, just a few extra turns, then check for snugness, and turn further if needed.There's no need to wrap the arms with anythingWithout the two sides attached to each other, you're going to get some minor movement when removing and storing items like ladders, but when installed correctly, it's secure. I'd like to see a square flange on the part that mounts to the ceiling to provide more stability, but that's more cost and the current design does work.For my intended use, I am very happy with my purchase. They were not extremely easy to install, but we did get them up.What I would have appreciated knowing was that in order for you to get the most use out of them, how they need to be installed. Meaning the 2 brackets as far apart as recommend from each other and each bracket fully extended. The original spot in my garage where I intended on installing them was not going to allow for the full use, so I had to put it in another spot which meant moving shelving. With that being said each bracket will be installed on a separate ceiling joist. I believe you could still install it with one leg of the bracket on one joist and other on another, but you will not full use out of it. I would suggest figuring out which direction your joist are going and which direction you want to install it.Again I am pretty happy with this. After installing it I put TWO - 1X12's and ONE 1X6 - between the brackets and then used screws to secure them.Before purchasing, I read the reviews on this item about poor fit and wobbling and thought it couldn't be that bad. It is that bad! Some of the reviews back to 2018 warn of poor construction-it's still the same four years later! Obviously the manufacturer does not care! When assembled, there are gaps (different sizes) in the fit of the rods making for a very unstable hangar. This is NOT a rack--it's two hangars. One fix for the gaps is wrapping tape but what I used was some plastic shims. With the shims, the finished product was very acceptable but I cannot recommend this hangar unless you are ready to make your own additions to the installation. The company's customer service was non-existent-they neither answer the phone nor return messages. You probably want to find a better-made hangar.